🔒 Privacy Policy

ngn99's Privacy Protection Policy

At ngn99, every player's personal information is protected with SSL encryption and handled in line with a strict privacy policy. This page explains how your data is stored and used.

Last updated: 1 November 2026

1 Introduction

ngn99 (also referred to as "we" or "our" in this policy) takes the protection of player personal information seriously. This Privacy Policy covers the ngn99.im website and all associated services.

When using ngn99's services, players must read and understand the information in this policy and agree to its terms. Please read carefully before using the service. If you have any questions, contact us via Live Chat or at [email protected].

2 Types of Information We Collect

ngn99 collects the following types of information in order to provide its services—

2.1 Registration and Account Data

  • Full name, date of birth, and age (to verify 21+ eligibility)
  • Contact details — phone number, email address
  • Player-set password and account login credentials

2.2 Financial Data

  • Deposit and withdrawal records
  • Payment method details including KBZPay, Wave Money, AYA Pay, and CB Pay
  • Deposit and withdrawal amounts, dates, and times

2.3 Gaming Data

  • Game types played and play history
  • Betting and winnings records
  • Bonus usage records

2.4 Technical Data

  • IP address, device type, browser type
  • Cookies and session data
  • Referral URL and Service Access Time Records (Log Data)

3 Purposes of Data Collection

ngn99 uses players' data only for the following purposes—

  • Account login, identity verification and security protection
  • Processing deposit and withdrawal transactions
  • Age verification for players 21+
  • Providing games and bonus services
  • Customer service — available 24/7 in Myanmar language
  • Prevention of financial fraud and money laundering
  • Analysis to improve and optimise services
  • Fulfilling legal and regulatory obligations

A player's data is never sold or shared with any third party for advertising purposes without their consent.

4 Data Storage and Security

ngn99 uses SSL (Secure Socket Layer) encryption to protect players' information. Data is stored on secure servers and only authorised staff have access.

Financial data is protected with additional encryption and access control layers. When data is shared with payment service providers KBZPay, Wave Money, AYA Pay and CB Pay, it is handled in accordance with their policies.

Data is retained only for as long as required to provide the service and meet legal obligations. Once that period has passed, data will be securely deleted.

5 Data Sharing and Disclosure

ngn99 may share a player's personal information with third parties only in the following circumstances—

5.1 Service Partners

Only the data necessary to carry out operations is shared with payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay), technology service providers and fraud prevention service providers. These partners are contractually required to handle data solely for the purposes we specify.

5.2 Legal Disclosure

Data may be disclosed where required to comply with a court order, legal provision or request from a relevant regulatory authority.

5.3 Business Transfer

If all or part of ngn99's business is transferred, data may be included as part of that transfer. Players will be notified in advance if this occurs.

6 Cookies and Tracking Technologies

The ngn99.im website uses cookies. Cookies are small data files stored in a player's browser and are used for the following purposes—

  • Remembering a player's login session (Session Cookies)
  • Remembering language and preference settings
  • Analysing website usage to improve the service
  • Carrying out fraud prevention checks

Players can block cookies through their browser settings. However, if cookies are blocked, some parts of the service may not work properly.

7 Players' Rights

Every player has the following rights regarding their personal information—

7.1 Right of Access

ngn99 will provide access to any data relating to a player upon their request.

7.2 Right of Rectification

Players may contact the support team to request correction of any inaccurate or incomplete data.

7.3 Right of Erasure

Players may request deletion of data that no longer needs to be retained by law. However, there may be circumstances where legal or contractual obligations prevent data from being deleted.

7.4 Right to Object

Players have the right to object to their data being processed for advertising purposes.

To exercise any of these rights, you can email [email protected] or contact us via Live Chat. Our team is available around the clock in Myanmar language.

8 Protection of Children's Personal Information

ngn99 services are for adults aged 21+ only. We do not knowingly collect or handle personal information from minors. If a player is found to be under 21, their account will be immediately closed and their data deleted.

9 Policy Updates

ngn99 may update this Privacy Policy from time to time. Changes may occur to correct errors, reflect updates to our services, or comply with legal requirements.

When changes are made, the "Last Updated" date on this page will be revised, and registered players may be notified by email. Continued use of our services after any update will be taken as acceptance of the revised policy.

10 Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach ngn99's customer support team—

ngn99 is committed to keeping players' personal information safe and secure. You can play with confidence.

Questions about Privacy Protection at ngn99

Yes. All payments at ngn99 are protected by SSL encryption, so every piece of data passing through our platform is encrypted. When transacting via KBZPay, Wave Money, AYA Pay, or CB Pay, financial data is also protected in line with their own policies.

No. ngn99 never sells player data to any third party for advertising purposes. Data is shared only with partners who are strictly necessary to deliver the service (such as payment service providers), solely for operational purposes, and they are bound by strict confidentiality agreements.

Yes. You can request deletion of any data that no longer needs to be retained by law. Contact us at [email protected] to make a deletion request. Please note that some data may need to be kept for a set period due to financial regulations and fraud prevention obligations.

ngn99 uses cookies to remember your login session, save your preference settings, and run analytics to improve the website. You can block cookies through your browser settings, but some parts of the service may be affected.

For any questions about the privacy policy, you can ask directly in Burmese via ngn99's 24/7 Live Chat. You can also email us at [email protected]. Our team is available around the clock.

If the policy is updated, the "Last updated" date on this page will be revised, and registered players may be notified by email. Please keep your registered email address accurate and up to date at all times.